Our goal at uneedtshirtsTM is for each customer to receive the quality products that they have ordered. We have established a return policy to allow our customers to return any product that is found to be defective upon receipt. When possible, we check each item before it is shipped or delivered, but there is the remote possibility that something could be overlooked during inspection. Defective merchandise will be credited to the client with either a merchandise credit, or a refund for the defective item(s) only, at the discretion of uneedtshirtsTM. Due to the nature of our business, most, if not all items sold by uneedtshirtsTM are custom made for the client. If the product(s) that our client has ordered is custom made, was ordered and approved of specifically for them, or has their approved artwork printed on it, there is no refund or credit for any item(s) because they do not like, want, or need the product(s). On this basis, all sales are final. All requests for returns must be initiated within five business days of receipt of the merchandise.  Defective merchandise will only be credited if the defect is due to manufacturing or printing.  If the defect is due to misuse by the client, a credit will not be granted. The final determination of condition will be at the discretion of uneedtshirtsTM. The customer is responsible for shipping charges to return any item to uneedtshirtsTM for any reason.  If a refund is granted, please allow 2 to 3 weeks for the refund or credit to arrive. Before returning any item to uneedtshirtsTM, clients must first contact uneedtshirtsTM via e-mail at info@uneedtshirts.com  and request a RMA (Return Merchandise Authorization) number. Please include in the e-mail the item(s) being returned, the reason for return, the date of purchase, client’s name, address, and form of payment. We will send a return e-mail with the RMA number and instructions for returning defective item(s). Any item returned without a RMA number will not be refunded or credited.

If there are any questions about our return policy, please contact us at dan@uneedtshirts.com or at (954) 537-3799.